Salaam Living

Frequently Asked Questions

Frequently Asked Questions

What is Salaam Living?

Salaam Living is a newly established service that assists Australian Muslims in navigating government support for aged care and the National Disability Insurance Scheme (NDIS). We serve as the first point of contact for individuals and families within the Muslim community who are seeking guidance on accessing these services.

Our role is to help you begin your application process for NDIS or aged care services by connecting you with the right specialists who will assess your eligibility. While the full assessment and delivery of NDIS and aged care services are handled by industry specialist, Salaam Living simplifies the process by providing essential guidance and support at the start of your journey.

We are committed to ensuring that Australian Muslims have the assistance they need to access vital services, making the process easier and more accessible to our community.

How does Salaam Living work?

Our free service connects people with disability and aged care needs with verified local service provider who have the skills to meet your needs. Our Concierge team does information gathering for you and then connects you to a NDIS or Aged care specialist!

Does Salaam Living offer NDIS or Aged care services directly?

No. Salaam Living is powered by TLC disability services, an industry leader in providing NDIS and Aged care services.

What is NDIS?

The National Disability Insurance Scheme (NDIS) is an Australian government program that offers financial assistance and support to individuals with disabilities. Its goal is to enable people with disabilities to lead fulfilling lives and engage in their communities. The NDIS creates personalized plans, offers funding for necessary support services. This scheme is financed through government funding and managed by the National Disability Insurance Agency (NDIA).

What is home care?

The Australian Government provides in-home support as people age. The Home Care Packages Program provides individualised coordinated care and services for people over 65 with complex ageing related care needs. It assists you to live safely and independently in your own home for as long as it is safe and appropriate to do so.

The program is here to help you with those daily activities that you’ve always handled but might need a little extra support with now. We’re here to make sure you feel comfortable and confident as we assist you in continuing your routine with care and understanding.

Is there any upfront cost?

No. Salaam Living does not charge any fees for its services.

Who is TLC?

TLC is a caring and trusted leader in the disability and aged care sector, with over 50 years of combined experience dedicated to improving the lives of individuals. Their mission is simple: to provide personalized, compassionate support that helps people achieve their goals and live their best lives.

At TLC, they believe that everyone deserves easy access to the services they need, and they work tirelessly to make that a reality. TLC team is committed to breaking down barriers and offering tailored support to meet the unique needs of each person, whether they face physical, sensory, psychological, or learning challenges.

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Guided Support

We simplify the application process for NDIS and home care services, offering personalized guidance to help you take the first step.

Trusted Expertise

Powered by TLC, our service connects you to industry specialists who provide high-quality care assessments and services.

Culturally Sensitive

We honor your unique needs, ensuring the care you receive aligns with your cultural values and family traditions.

Accessible Services

Our goal is to make government support more accessible to the Muslim community, giving you the peace of mind you deserve.

Compassionate Care Tailored to Your Needs

At Salaam Living, we understand the importance of receiving care that respects your cultural and social values. That’s why we’ve partnered with TLC to offer Australian Muslims an easier, more supportive way to access NDIS and home care services.

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Our Values are

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Community

Always and only in service for the community that we're here to serve.

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Authenticity

Proudly true to our values and beliefs. No shortcuts.

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Innovation

Pioneering new products, services and offerings for our community's unique needs.

Get in touch with us

Call us

1300 926 626
Press Option 4

Weekdays 8:30am-5:30pm AEST